Our Behavior Tracker allows for a completely new approach to embedding a service culture. Behavior change does not happen overnight and needs a period of continuous encouragement and reminders. Unlike traditional training, it also requires you to engage daily.
The Behavior Tracker provides a structure and a tool to accomplish this. You will have access to your own data during the customer journey touchpoints that have never been available previously, to help measure your progress, pinpoint areas for improvement, and motivate real change. It’s the simplicity of it that makes it work.